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What is the cancellation policy?


What is the cancellation policy? Can we cancel and get a refund? All about cancellations! Our cancellation policy generally follows that of our third-party local management companies and does not provide refunds for unforeseen developments such as illnesses, mandatory hurricane evacuations and similar events that can affect your trip. We strongly suggest that you purchase travel insurance. NO REFUNDS are issued for cancellations or early departure due to inclement weather...

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What is provided in your homes? Do you provide X?!


People often want to know what is and is not available at one of our places. Here’s the 411! This list is in addition to our own FAQs and is gathered from the various local management companies that work with us. Please keep in mind that provided/not provided may vary slightly by home and could vary a bit. If you arrive and their is something we said isn’t provide, don’t...

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Do you provide a grill?


We do not provide grills at most homes Grills are not provided. With the exception of our Jewels by the Sea (Sapphire, Emerald, Diamond) and the Pearl, we do not provide grills. In some locations, we are precluded from doing so by code or HOA, although you are able to have them yourselves. They CANNOT be under or next to the home when in use. Sometimes a home will have...

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Not getting emails?! How to Whitelist or Safelist our email address.


Don’t be THAT guest. Whitelist/Safelist our email address so you get the 411 you need! You want to be able to get into your awesome vacation home, right? We want that to go smoothly too! We send all messaging from beachtrip@bamabeachhouses.com, INCLUDING confirmation and check-in information. Some of these messages are long and include a lot of personalized data and account information, like payments and days etc. These can land...

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Is the pool heated? All about heatable pools


Is the pool heatable? All about heatable pools! Is the pool at a specific place heatable? Sometimes! We have a limited number of homes that have heatable pools. These homes WILL NOTE THIS in the listing. If it does not say anything about a heatable pool, then the homes’ pool is NOT heatable. Heatable pools are VERY rare along the Gulf Coast as they are very expensive to operate and...

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Can I park an rv, bus, or trailer? Maybe, and it depends.


We get it. You want to drive in luxury in an RV, then park it, and live in luxury in our homes! Or you have a big team and everyone is coming in on a bus. Or you like to bring a bunch of stuff in a trailer, because that’s how you roll! We dig it! Can you? Sometimes. So, at our Cottages at Romar, the answer is “no.” SeaRae,...

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Internet and Wifi Troubleshooting


Internet and Wifi Troubleshooting If you run into issues that the below can’t resolve, the quickest way to get a little assist is to send a text to the number listed on the Eero (white) devices in the home (OR, ONLY if you are at Night Heron or the East 11 Cottages to call the support provider, SecureVision). When texting us for all other homes, please include your name, the...

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Places to eat in Fort Morgan, Alabama


Fort Morgan, Alabama, is a great place to vacation on the Gulf Coast area of Alabama. Beaches, Golf, Restaurants are all nearby. Fort Morgan is a great choice for Alabama vacation trips for family or friends. Same great beach. Lots of activities and food options, often more cost-effective than staying right on the beach on West Beach Boulevard, AND the Gulf Shores beach chair, umbrella and alcohol rules often do...

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Do you offer trip insurance? Yes! Standard and CFAR through RentalGuardian/Nationwide


Do you offer trip interruption/travel insurance? Yes, we do. We offer two types of travel insurance through a third-party insurance provider: Standard Travel Protection and CFAR (Cancel for Any Reason). CFAR is an ADD-ON to Standard Travel Protection. That is, it includes all the protections of Standard Travel Protection, but ALSO, the an addiitonal cost (currently of 3.8%), you gain the ability to, as it says, also cancel for any...

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How do deposits work? When will I receive my deposit back?


Security deposits on our vacation homes are charges paid by the guests and held by us to cover any damages or other issues related to occupancy of one of our homes. Security deposits, when required, cover damage, and wear and tear or cleaning that are beyond the norm as solely determined by our local management companies in conjunction with our owners and management and is based on their years of...

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