06/30/2023 |
Frequently Asked Questions
My power is out in my beach home, what should I do? Can you help? This… depends! Its always a bummer to lose power, whether at home, or at the beach. No AC, no internet, no tv… better head to the beach, or out to dinner, I suppose, but what can you do? Well, again… it depends… Losing power is no fun. We know. We’ve had it happen to us...
06/29/2023 |
Frequently Asked Questions
Television Troubleshooting — All about TV in our Gulf Shores, Orange Beach, and Fort Morgan Beach Homes TV not working? Oh no! Let’s figure it out… a quick overview, then we will look at services based on where you are staying (as they vary!). The TV won’t turn on at all… Is it plugged in securely? Does it happen to be plugged into a switched outlet (a lot of our...
06/9/2023 |
Frequently Asked Questions
Trash Pickup Varies by Location and Time of Year. And NO you don’t have to roll the cans out (or back!). Trash pickup varies by location. Generally, trash pickup on the days specified below is often quite early in the morning. You do not have to do anything with the trash cans. We handle having them rolled out and returned for you! West beach homes as well as East 11...
06/5/2023 |
Arrival
Night Heron Additional Entry Instructions: Be sure you are at the right door! In addition to our general instructions on how you will receive your entry code and how to use our KABA locks, sometimes guests get confused at Night Heron and try to open the wrong door! IMPORTANT FOR NIGHT HERON. Each unit of Night Heron HAS TWO DOORS. Be sure you are trying to open the HOUSE door...
06/1/2023 |
Arrival
Entry Code Help: Getting into the vacation home! ALL our homes are equipped with electronic locks. You are provided an entry code ahead of time, via email, for the times and dates of your stay, and you use this code to open the door. You do not need to meet anyone! BUT FIRST: Guests staying in a Southern Vacation Rentals Managed Home IMPORTANT: Are you staying in a home managed...
03/27/2023 |
Frequently Asked Questions
Supplies, Grills, Coffee, Crock Pots, Warm Fridges, Can we get in Early?, and more A quickie FAQ page. You also receive this and much more via emails from our beachtrip email account. Be sure to whitelist our beachtrip@bamabeachhouses.com email address, otherwise stuff you REALLY need to know (entry codes anyone!?) may go to spam! Guests often ask similar questions about some key items when they are planning for their big...
02/1/2023 |
Booking
What is your policy regarding renter age and restrictions? Glad you asked! We have a very strict policy regarding the age and nature of guests that stay in our homes. You must be at least 25 years of age to reserve our homes. The 25 year old must be present for checkin and throughout the stay. For some homes, and under some pre-approved circumstances, we may, at our sole discretion, and...
01/6/2023 |
Frequently Asked Questions
Gulf Shores and Orange Beach Vacation Home Elevators, the 411 Do any of your Gulf Shores beach vacation homes have elevators? How do the beach house elevators work? What if elevator is not working? We have the 411 on a whole lot of common questions and situations regarding private elevators in our vacation homes! Does your beach home have an elevator? Yes, in some limited cases, we do have elevators!...
12/4/2022 |
Frequently Asked Questions
Are pets allowed in your homes? Sometimes, some places, and only with PRE-APPROVAL Do we allow pets in our homes? Generally, no. But we do have some homes were we consider polite requests for furry friends to tag alone. Generally speaking, we only allow dogs, with a limit of 2, and subject to requests for more information, usually starting with AGE and BREED. Some things to keep in mind: Pre-approval...
12/4/2022 |
Booking
What is the cancellation policy? Can we cancel and get a refund? All about cancellations! Our cancellation policy generally follows that of our third-party local management companies and does not provide refunds for unforeseen developments such as illnesses, mandatory hurricane evacuations and similar events that can affect your trip. We strongly suggest that you purchase travel insurance. NO REFUNDS are issued for cancellations or early departure due to inclement weather...
