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Night Heron Entry Instructions


Night Heron Additional Entry Instructions: Be sure you are at the right door! In addition to our general instructions on how you will receive your entry code and how to use our KABA locks, sometimes guests get confused at Night Heron and try to open the wrong door! IMPORTANT FOR NIGHT HERON. Each unit of Night Heron HAS TWO DOORS. Be sure you are trying to open the HOUSE door...

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How do I get into the home for my Gulf Shores beach vacation?


Entry Code Help: Getting into the vacation home! ALL our homes are equipped with electronic locks. You are provided an entry code ahead of time, via email, for the times and dates of your stay, and you use this code to open the door. You do not need to meet anyone! BUT FIRST: Guests staying in a Southern Vacation Rentals Managed Home IMPORTANT: Are you staying in a home managed...

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Beach home basics: Supplies, ‘Warm’ fridges, Missing Things, and other common questions and stuff!


Supplies, Grills, Coffee, Crock Pots, Warm Fridges, Can we get in Early?, and more A quickie FAQ page. You also receive this and much more via emails from our beachtrip email account. Be sure to whitelist our beachtrip@bamabeachhouses.com email address, otherwise stuff you REALLY need to know (entry codes anyone!?) may go to spam! Guests often ask similar questions about some key items when they are planning for their big...

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I am under 25, may I rent a home?


What is your policy regarding renter age and restrictions? Glad you asked! We have a very strict policy regarding the age and nature of guests that stay in our homes. You must be at least 25 years of age to reserve our homes. The 25 year old must be present for checkin and throughout the stay. For some homes, and under some pre-approved circumstances, we may, at our sole discretion, and...

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Elevator 411


Gulf Shores and Orange Beach Vacation Home Elevators, the 411 Do any of your Gulf Shores beach vacation homes have elevators? How do the beach house elevators work? What if elevator is not working? We have the 411 on a whole lot of common questions and situations regarding private elevators in our vacation homes! Does your beach home have an elevator? Yes, in some limited cases, we do have elevators!...

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Do you allow pets in your homes? Sometimes and only with Pre-Approval


Are pets allowed in your homes? Sometimes, some places, and only with PRE-APPROVAL Do we allow pets in our homes? Generally, no. But we do have some homes were we consider polite requests for furry friends to tag alone. Generally speaking, we only allow dogs, with a limit of 2, and subject to requests for more information, usually starting with AGE and BREED. Some things to keep in mind: Pre-approval...

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What is the cancellation policy?


What is the cancellation policy? Can we cancel and get a refund? All about cancellations! Our cancellation policy generally follows that of our third-party local management companies and does not provide refunds for unforeseen developments such as illnesses, mandatory hurricane evacuations and similar events that can affect your trip. We strongly suggest that you purchase travel insurance. NO REFUNDS are issued for cancellations or early departure due to inclement weather...

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What is provided in your homes? Do you provide X?!


People often want to know what is and is not available at one of our places. Here’s the 411! This list is in addition to our own FAQs and is gathered from the various local management companies that work with us. Please keep in mind that provided/not provided may vary slightly by home and could vary a bit. If you arrive and their is something we said isn’t provide, don’t...

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Do you provide a grill?


We do not provide grills at most homes Grills are not provided. With the exception of our Jewels by the Sea (Sapphire, Emerald, Diamond) and the Pearl, we do not provide grills. In some locations, we are precluded from doing so by code or HOA, although you are able to have them yourselves. They CANNOT be under or next to the home when in use. Sometimes a home will have...

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Not getting emails?! How to Whitelist or Safelist our email address.


Don’t be THAT guest. Whitelist/Safelist our email address so you get the 411 you need! You want to be able to get into your awesome vacation home, right? We want that to go smoothly too! We send all messaging from beachtrip@bamabeachhouses.com, INCLUDING confirmation and check-in information. Some of these messages are long and include a lot of personalized data and account information, like payments and days etc. These can land...

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